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Returns Policy

Returns Information

 

Here at XPO IT we pride ourselves on delivering a high quality service at every stage of a purchase. One key element of this is dealing with any potential issues that may arise and how we strive to deal with any returns in the quickest and most convenient way for both ourselves, but most importantly, our customers. As a result, we have received various positive reviews regarding the level of our aftercare service.

 

We offer a 30 days return-to-base (RTB) warranty on most of our items. We also operate an RMA system for items that were received faulty or damaged.

 

Please contact sales@xpoit.co.uk to make enquiries or arrange returns through our return form.

  • All RMA's must be filled out on our website via the form below and emailed to sales@xpoit.co.uk
  • XPO IT will then issue you with an RMA number.
  • This RMA number should be visible on the outside of every box that is returned, whilst a copy of the RMA form is inserted inside any boxes being returned to XPO.
  • XPO will then resolve the issue with yourselves to guarantee customer satisfaction.